NSCG

Operational leaders

Proven interim & permanent operations leaders to solve your biggest challenges

Operations lies at the heart of an organisation – the desire to improve operational performance has inspired many innovations over the decades. Now, the rapid rise of digitisation, AI and automation is accelerating the pace of change.

Whether it’s managing the day-today operations, driving operational efficiencies, providing the infrastructure for growth or completely transforming the way services are delivered, the right operations leader can make all the difference to success.

It’s why there’s a real urgency for firms to find exceptional operations executives with the right expertise and experience that can deliver their goals.

That’s what we’re experts in.

Whether it’s permanent chief operating officers or interim operations directors, our team works with some of the largest global firms, specialist consultancies, public sector organisations and PE-backed ventures to find the right operations leaders fast. We find proven operations professionals that combine vision, commercial acumen and an ability to rally people behind change. People that can make a difference from day one. And we find them fast.

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Let’s talk about how we can help with your leadership and talent management challenges.

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Powering your performance

We use our deep function knowledge, unrivalled networks and dedicated research team to leave no stone unturned to find the right leaders for you. And when something different is needed, our industry teams work together to introduce perspective from outside the sector giving you fresh, diverse thinking and options.

Recently filled roles

Operations
Director

Banking group

Associate Director
Operations

FMCG group

Interim Operations
Consultant

Manufacturing

Operations
Director

Healthcare provider

Interim management - Add value through interim operations directors and COOs

Whether it’s plugging a short-term leadership gap, adding in expertise to deliver large-scale transformation or increasing capacity to reach strategic goals at crunch points, we’re experts in finding the right operations interim leaders that can make a difference from day one.

Typical interim operations assignments:

  • Interim chief operations director
  • Interim operations director
  • Interim operations manager
  • Interim ops director
  • Interim logistics director
  • Interim procurement director
  • Interim supply chain director

Typically, we place talented interim operations professionals into roles to address key challenges such as:

  • Driving operational efficiencies
  • Supply chain management
  • Process improvements
  • Digital transformation
  • Software integration
  • Cybersecurity

Executive search – Find operations leaders to power your business

We know you don’t want any operations leader. You want the right operations leader. Our goal is to help you find operations leaders that have what it takes to drive your company’s success.

That’s where our expertise comes in. We start by determining what goals the leader needs to deliver. We dig deep and challenge what a good leader would look like. And what a great leader would look like. And what your employer value proposition is for someone in that role.

Once we know what is needed, we make sure we leave no stone unturned to find the right people for you. We can tap into our dedicated research team who have a range of business intelligence and research tools at their fingertips. And our industry teams with deep sector knowledge and unrivalled networks work together to identify diverse options of who will deliver these goals.

Our team of leadership assessment experts can use a tailored selection of tools, techniques and behavioural science to predict future performance in the role and see how aligned potential leaders are to your culture. This process gives you the precise insights you need to pick the perfect person to power your performance.

It’s a stringent, comprehensive approach. And one that has proven to work again and again.

Who we work with

FTSE 250 & global corporations
The operational challenges are immense for complex businesses, operating at scale and across borders. When speed is of the essence a highly experienced interim operations director can step in – be that as a safe pair of hands to see you through turbulent times, or as the driver of significant strategic change that transforms workforces or whole organisations.

Medium-sized enterprises / private equity portfolio companies
When businesses are scaling up or seeking efficiencies, efficient, effective and resilient operational models are central to success. An interim operations director can deliver the structural, cultural, and behavioural change needed to achieve rapid growth and value creation. Operations interims also prove their worth in managing the complex challenges of mergers and acquisitions.

Start-ups / venture capital-backed businesses
In the excitement of the start-up phase, operational strategy and processes rarely get the attention they deserve. As the business matures, it can suddenly find itself with some very sticky operations problems, especially in regulated sectors. An interim operations director can put the right foundation in place at the start looking at operational strategy and creating and delivering service delivery plans whilst building engaged, high-performing operations and delivery teams.

Public sector and not for profit bodies
The public sector faces the long-term challenge of doing more with less. Digital transformation, a move to self-service, outsourcing and an increased focus on the way services are delivered and their community impact all call for the proven operations experience that an interim operations director can deliver A great interim operations director experienced in this sector can help with these challenges as well as bring an understanding of opportunities for new ways of delivering frontline services.

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