I am a Principal Leadership Consultant at NSCG. I earned my BSc in Psychology from the University of Westminster and pursued further studies, attaining an MSc in Mental Health Studies from King’s College, University of London. Additionally, I achieved an MSc in Occupational Psychology from Birkbeck College, University of London. I am also fully qualified in the use of psychometrics. I am currently completing my certification in Executive Coaching through the Academy of Executive Coaching (AoEC).
- What experience and expertise do you bring to your role?
-
My experience has not taken the most traditional route, and this has helped me to really develop through diversity of experiences. My journey in psychology began within the challenging yet rewarding environment of a mental health rehabilitation hospital. It was during this formative period that I began to discern a growing interest in the profound influence of leadership on staff dynamics, with direct repercussions on the quality of services. This realisation fuelled my ambition to delve deeper into this intersection, prompting me to pursue an MSc in Occupational Psychology.
Post-qualification, I transitioned into a psychology consultancy, specialising in providing support to individuals with neurological differences in professional settings. In this role, my focus extended beyond individual empowerment to encompass the development of leaders and teams, unlocking their true potential. Progressing within the consultancy, I assumed the role of Head of Psychological Services. Here, my responsibilities centred on spearheading service development initiatives and leading a team of Business Psychologists to achieve impactful outcomes.
Seeking fresh challenges, I made a strategic move to a more conventional leadership role while leveraging my specialisation in neurodiversity. This transition allowed me to contribute my expertise to a sector where DEI were still emerging concepts. In my capacity as a Principal Business Psychologist (in my last role), I continued to empower leaders to unlock their teams’ full potential.
Parallel to my professional roles, I had the privilege of contributing to the design of various neurodiversity-related qualifications within Arden University, serving as a Subject Matter Expert. This dual role allowed me to blend practical experience with academic insight, further enriching my understanding of the complex interplay between psychology, leadership, and organisational dynamics.
- How are you helping people to achieve their full potential?
-
I facilitate individuals in realising their full potential by employing a tailored approach that integrates psychological principles with organisational goals. I collaborate closely with individuals and teams, utilising assessments, coaching, and developmental programs to identify strengths, address limitations, and cultivate growth mindsets. By fostering self-awareness, enhancing interpersonal skills, and providing targeted interventions, I empower individuals to maximise their strengths, navigate challenges, and thrive within their professional roles. This process not only boosts individual performance but also contributes positively to the overall organisational success by harnessing the full potential of its human capital.
Additionally, I advocate for organisational awareness and understanding of neurodiversity, promoting a culture of acceptance and appreciation for neurodivergent talent.
- What are your thoughts on the future of your sector?
-
Given the growing emphasis on Diversity, Equity, and Inclusion (DEI), alongside the opportunities and challenges posed by rapid technological advancements, the industry is poised to evolve towards providing tailored services that integrate and consider individual differences. This shift is anticipated to be reinforced by the utilisation of technology-driven people data, enhancing the sector’s ability to address diverse needs and foster inclusive practices.
- What’s your go-to productivity trick?
-
The Tomato-Timer/Pomodoro technique. I use this regularly when I need to systematically multi-task while completing a longer, more cognitively demanding task.
- How do you prefer to start your day?
-
Journaling, even if for only a few minutes. It’s a ritual that helps me kickstart my mornings by capturing my thoughts and reflecting on the myriad of feelings and experiences that have shaped my journey. It’s a powerful way to gain clarity and embrace a mindful approach to the day ahead.
- What’s the best advice you were ever given?
-
Success is not final, failure is not fatal – it is the courage to continue that counts.