NSCG
Anna Cleland
Meet

Anna Cleland

MY ROLE
HR & Operations Manager

I’ve worked in HR Consulting firms for the last 23 years as Operations Director and then latterly running my own Employee Engagement Consultancy and HR Tech start-up.  My passion is to ensure effective operational processes that enable us to delight our clients, whilst embracing the technology to make it simple and efficient.

What is your role at NSCG?

HR & Operations Manager

How are you helping people to achieve their full potential?

My natural style is to have a coach approach and a growth mindset.  I always ask myself “How can I help this person, process or product be better?

What do you enjoy outside of work? Any hobbies?

I play the saxophone in a saxophone only orchestra and in a wind band, and I volunteer and foster for a dog and cat rescue charity.

What’s your go-to productivity trick?

Diarise your to-do list.  It’s transformed my life and means I crack on with tasks each day and no longer promise things I have no time to deliver.  It really focusses the mind throughout the day.

How do you prefer to start your day?

A big cup of tea, a catch up on the news and my emails and a hot shower, then I’m ready for anything!

What was your first job?

Working in a Chinese takeaway.  I still remember all the numbers for each item

What’s the best advice you were ever given?

Focus on the next decision you must make rather than all the decisions you might have to make.

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