Apologising can be a high stakes move for business leaders. Many may be concerned that in admitting wrongdoing and taking responsibility they could undermine their position of authority and credibility.
But as recent times have shown, a sincere apology can go a long way. Jody Goldsworthy spoke to CEO Today about how leaders can effectively apologise and move on from mistakes and causing offence to focus on repairing relationships.
Read the full article on CEO Today
© CEO Today 2023