NSCG

UK Healthcare:
Leadership, culture and performance

The UK Healthcare sector is navigating one of the most challenging operating environments in decades. Change is apparent, with yet another NHS re-organisation at the top, coupled with Private Sector Healthcare supporting alongside the growing backlog of waiting lists across the UK.

For today's C-suite leaders and senior decision-makers, the challenge extends beyond attracting talent or protecting systems. It is about ensuring their organisations have the right leadership and culture required to remain progressive in an increasingly complex Healthcare landscape.

This exclusive event brings together a select group of senior leaders from across the UK Healthcare sector to explore how the importance of Leadership and Culture within healthcare improves performance and supports the teams working within.

 

Chaired by David Meredith, Partner (Healthcare) - McKinsey,  Sir Jim Mackey, CEO - NHS England will talk to Denise Raw, Director - Healthcare Practice at New Street Consulting Group, about his career background, learnings from within his role and the leadership challenges he perceives within the NHS in the future.

Ian Gargan, Dr, Psychologist and CEO will talk to us about why culture matters in leadership appointments and his own experience of working within the private sector Healthcare market and Lubna Haq, Director Leadership Development - New Street Consulting Group, will highlight why leadership success is about more than experience alone.

 

A private forum designed specifically for senior healthcare leaders and decision-makers, this event will provide strategic insight, practical perspectives and the opportunity to engage with peers facing many of the same challenges and shaping the future of the sector.

UK HEALTHCARE: lEADERSHIP, CULTURE & PERFORMANCE

When:   23 November 2026 - 16:30 - 18:30

Where:  McKinsey & Company, 100 Museum Street, London, WC1A 1PB


Reserve your place:

About the speakers

Sir James MackEY

CEO NHS ENgland

David meredith

partner healthcare, McKinsey
Sir James took up the post of Chief Executive Officer in 2025.

From September 2021 to March 2025 he was National Director of Elective Recovery at NHS England.

From January 2024 to March 2025 Jim was Chief Executive of Newcastle upon Tyne Hospitals NHS Foundation Trust.

Jim was also Chair of the NHS Customer Board for Procurement and Supply but stood down on taking up this post at NHS England.

From 2003 to 2023, Jim was Chief Executive of Northumbria Healthcare NHS Foundation Trust, during which time he was Chief Executive of NHS Improvement on secondment (2015–2017).

He was knighted in 2019 for services to healthcare.

 David is a Partner in McKinsey’s London office. Over the last 20 years he has worked with health systems across the world on their core strategic and leadership challenges.

His work spans public, private and third-sector organisations, combining deep NHS experience with international health-system and development expertise.

David is a leader in McKinsey’s global health systems practice

David is also a director and founder of McKinsey Development Partners (MDP) and global leader for international development.

 

dR IAN gARGAN

CEO, Private healthcare Information network (PHIN)

DENISE RAW

director healthcare, nscg
Dr Ian Gargan joined PHIN as Chief Executive in 2022 and has led the organisation through a significant transformation programme, successfully delivering all three stages of the Competition and Markets Authority’s compliance mandate by 2026. Under his leadership, PHIN has strengthened its role in improving transparency and informed decision-making across private healthcare.
A medical doctor and qualified psychologist, Ian combines clinical expertise with a data-driven approach to healthcare improvement. He is committed to ensuring PHIN provides patients with accessible, valuable information while working closely with stakeholders and partners to raise standards, improve outcomes and support a more patient-centred healthcare system.

Denise focuses particularly on private healthcare at New Street Consulting Group, particularly working with Private Healthcare Providers/NHS/Clinics/Hospitals and working alongside Private Equity backed healthcare operators. She also works with private-equity backed care homes and many other types of healthcare organisations both large and small including start-ups and PLC’s.

In her current role, she provides experienced professional interims and consultants to assist when there is an immediate requirement for new leadership, organisational change, growth, turnaround or when there is an urgent need for immediate executive support, mainly as a result of something unexpected happening at pace.

Denise has been voted the UK number 1 Interim consultant in the annual Institute of Interim Management Interim Service Provider Survey for both 2026 and 2025 and 2022.

 

Lubna HAQ

director leadership consulting, NSCG

Lubna Haq is a Director in NSCG’s leadership consulting practice, working across regulated and public‑facing sectors on leadership effectiveness, organisational design and culture. She advises boards and executive teams on strengthening decision‑making and leadership capability in complex, high‑pressure environments.

She brings deep expertise in leadership assessment, executive coaching and inclusive leadership development, with experience spanning public sector, health and other regulated contexts.

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