My client, a medium size housing association in the home counties, is looking for an experienced housing operations director to work with the executive director of customer to deliver the customer strategy, setting the vision and leadership of the Customer directorate with specific responsibility for tenancy and community services.
They will play a key part in the wider leadership team to achieve ambitious targets; hold direct accountability for ensuring they are providing excellent, efficient and compliant services to customers in the following areas:
Pre-tenancy and lettings homes
Housing & community management
Tenancy support services
Older People Housing
Private Sector Leasing
They will act as the custodian to ensure they are responding to customers’ evolving needs and preferences to design and deliver services, including through digital channels and more traditional ways for customers who need them.
This role will be for a minimum of six months, and will be hybrid working
|Industry:||Property and Housing|
|Skills:||Director of customer|
|Date added:||14 Sep 2022|
|Closing date:||12 Oct 2022|
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